How uPVC Multipoint Locks Fail — and Why It Matters for Your Home Security
[3] A multipoint lock works by using a central gearbox — driven by the door handle spindle — to simultaneously throw hooks, rollers, and locking points into keeps embedded in the frame. It is a clever and robust system when new, but the gearbox contains a nylon cam or rack that undergoes thousands of cycles every year. Over time, the cam chips, the rack strips, or the spring that returns the handle breaks internally. When that happens, the handle either falls loose in your hand, refuses to spring back up, or the locking points simply will not engage no matter how firmly you lift the handle. On patio and French doors in particular, a failed mechanism can leave the door sitting in the frame with no positive lock engaged — a serious security risk on any Tooting street.
A secondary and very common failure mode involves the euro cylinder rather than the gearbox itself. uPVC front and back doors in the UK are fitted with euro cylinders that protrude slightly from the door face, and older cylinders without anti-snap protection can be defeated very quickly by a burglar using a simple snapping technique. If your cylinder is more than a few years old and does not carry a TS007 3-star or equivalent rating, we strongly recommend replacing it at the same time as any gearbox work. Our technicians assess the full door system — not just the failed component — so that the repair genuinely improves the security of your home rather than simply restoring it to its previous, potentially vulnerable, state.




